& you're the one for me ;

Wednesday, December 26, 2007

* days 22 to 24 . 231207-251207 [M/A/F (full)] .

since there were too many events taking place during these three days at work , i shan't elaborate on the details .
very often tempers flared , especially at the gift wrapping area where the wrapping requests never stopped after noon .
and hence this allowed me to witness first hand how impatient some Singaporeans could be .
some customers ended up helping me to do the wrapping after 5 mins or so as they saw that i was struggling badly .
on day 24 (Christmas Day) , i even had to do a complete full shift (0930 - 2300) .
which explains why i could only update today .

Christmas Day was a mess at Watsons .
there were three unpleasant experiences which left me a lasting impression .
first , a customer from downstairs who was made to wait for nearly half an hour because of confusion over the price of a pack of AA batteries and obviously , left with a face no different from that of Justice Bao .
second , a young guy speaking aggressively to the cashier stuff because the product he reserved previously from Heartland Mall was not available here , and hell of a rage he flew into . though my supervisor did come out to mediate immediately afterwards , he still seemed very displeased with her explanation .
third , a remote control toy helicopter operated by one of the toy promoters (not Watsons staff) at the concourse area injured a young boy by accident and his parents lodged a complaint against Watsons as a result .

in addition , most of the wrapping experts were either busy or were no longer working here .
hence there was added pressure at the wrapping area since i was on my own , even though another promoter girl was around to lend some assistance .
not to mention that at least another three trolley loads full of new stock came in amidst all the buzz , after the four loads that came in the night before and were not even processed yet .

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* day 25 . 261207 [M] .

business quietened down alot in stark contrast to the previous day .
but even though the wrapping station was already closed , there were still two customers asking for gift wrap and we still had to entertain them eventually .
displaying of the over 20 big blue boxes and three dozen cardboard boxes of goods finally picked up today .
by the time my shift ended , half of the blue boxes and almost all the cardboard boxes were processed .

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okays .
i'm really tired out now after working so hard over the past week .
gonna have an early rest tonight .
bunking is on my schedule as always on off days , tomorrow . (:

those memories. 21:10